Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
RETURN ELIGIBILITY
To be eligible for a return:
• The item must be unused, unworn, and in the same condition that you received it
• The item must include original packaging and tags
• Proof of purchase (receipt or order confirmation) is required
HOW TO START A RETURN
To initiate a return, please contact us at:
Email: lgndsstreetwear@gmail.com
Once your return request is approved, we will provide instructions on how and where to send your item. Items returned without prior approval will not be accepted.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
We recommend using a trackable shipping method, as we are not responsible for lost returns.
EXCHANGES
We accept exchanges for new and unused items within 30 days.
The fastest way to exchange an item is to return the original product and place a new order once the return is approved.
DAMAGED OR INCORRECT ITEMS
Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within 48 hours with clear evidence so we can resolve the issue.
EU 14-DAY COOLING-OFF PERIOD
If your order is delivered within the European Union, you have the right to cancel or return your order within 14 days without providing a reason.
Items must be returned in their original condition, unused, and with all packaging and tags.
REFUNDS
Once we receive and inspect your return, we will notify you of the approval status.
If approved:
• Refunds will be issued to your original payment method
• Processing time: up to 10 business days
Please note that banks or payment providers may take additional time to complete the refund.
NON-RETURNABLE ITEMS
Returns will not be accepted for:
• Used or worn items
• Items without original packaging or tags
• Returns requested after 30 days
CONTACT INFORMATION
Email: lgndsstreetwear@gmail.com
Phone: +353 892622380
Address: 1 Foxborough Lawn, Dublin, K78 YT04, Ireland
Support Hours: Monday – Friday: 9:00 AM – 6:00 PM (GMT)
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