We’ve gathered answers to the most common questions about our products, shipping, returns, and ordering process to make your shopping experience as smooth as possible.
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Help & Support
Q: “1. Where do you ship?”
We ship across all of Europe. For specific country availability or international requests, feel free to contact us directly.
Q: “2. How long will my order take to arrive?”
Orders are processed in 2–3 business days.
Delivery within Europe usually takes 3–7 business days, depending on your location.
Q: “3. Do you offer free shipping?”
Yes — we offer free tracked shipping on all orders over €200.
Q: “4. How do I track my order?”
As soon as your order is shipped, you’ll receive a tracking link via email to follow its journey.
Q: “5. Can I return or exchange an item?”
Yes, returns are accepted within 14 days of delivery. Items must be unworn and in original condition.
To begin a return, email us with your order number.
